Check In

Check in: 2:00 PM

Check Out

Check out: 12:00 AM

Late check-out policy

  • Late check-out is subject to room availability
  • Half day charge applies for late check-out before 18:00pm subject to room availability.
  • Full day charge applies for late check-out after 18:00pm subject to room availability

Early check-in policy

  • Early check-in: subject to room availability.
  • Half day charge applies for early check-in after 09:00 AM  – Full day charge applies for early check-in before 09:00 AM

Children Policy:

  • Child under 6-year old: Free breakfast for one child age 6 and below, sharing bed with parents
  • Child from 6-year old to under 12-year old: complimentary sharing the existing beds with parents and surcharge breakfast for child from 6 to 12 years is 300,000++/ child/ room/ night – Child from 12-year old is considered as adult – Extra bed is provided at 450,000++/ unit/room/ night

Cancellation/Amendment Policy

This policy defines how to handle cancellations:
  • If cancellation/amendment is made 15 days prior to your arrival date, no fee will be charged.
  • If cancellation/amendment is made within 15 days including reservations made within that time, 1st night’s room rate and tax will be charged
  • In case of no-show, 100% room rate and tax will be charged.
    Promotion rates (Early Bird/Long Stay/Last Min/Package) are Non – changeable, Non – refundable
  • The refund process will take approximately 7 to 20 working days depending on the intermediary bank.

More Information

  • Spa are pleased to serve you in our on-site modern cozy Asian and Western restaurant from 7:00am till 9:00pm.
  • Our luxury warm in-house swimming pool is open from 6:00am-9:00am and 4:00pm-8:00pm everyday.
  • Highland Restaurant on the 1st floor serves buffet breakfast from 6:30am to 9:00am.
  • Besides, we also offer good quality of massage and spa service from 14am till 10pm.